CUSTOMER SEGMENTS

AUSTRALIAN POPULATION DASHBOARD

INSIGHTS

· Population of Australia is majorly distributed among Victoria, New South Wales, and Queensland.

· Females outweigh the Males in terms of numbers.

· Regional numbers are quite low when compared to major cities.

HOMECARE AND RACF DASHBOARD

INSIGHTS

· Approximately, 75000 admissions are observed in RACF Facilities every year in Australia, while Home care admissions are almost at 77,000 a year.

· Almost 50% of the patients have their departure reason as death or transfer to other residential care centres.

· The ratio of Permanent to Respite patients is higher in Home care patients, compared to Residential Aged-care patients.

· Number of Customers – 152,000

· Estimated Buying Potential – 42%

AFTER HOURS NURSES STATS DASHBOARD

INSIGHTS

· An estimated 17% of the After-hours GPs do not have on-duty Nurses rostered overnight.

· The frequency of the after-hours GP visit was more than four for almost 10% of the consultations.

· The number RACF nurses has increased by almost 14.3% in the last 5 years, but the increment is less when compared to the trend of patients.

· Number of Consultations – 1M

· Estimated Buying Potential – 17%

HOSPICE AND PALLIATIVE CARE FACILITIES DASHBOARD

INSIGHTS

· As per recent statistics, there is one nurse available for 14 Palliative patients on a single instance.

· About 30% of the Hospice care patients belong to the lower tiers of Socioeconomic levels.

· The most frequent diseases that palliative patients suffer from are Respiratory diseases and Cardiovascular diseases, both of which need continuous patient monitoring.

· Number of Customers – 59,000

· Estimated Buying Potential – 29%

TELEHEALTH CONSULTATIONS DASHBOARD

INSIGHTS

· Since Covid, the total number of telehealth consultations are estimated to be 122M, out of which, 11M are from the previous quarter alone.

· The telehealth consultations from Queensland are observed to have a sudden spike in the recent year.

· Approximately, 1% of the consultations belong to Allied Health and Nurses, while the majority belongs to General practitioner.

· Number of Consultations – 11M

· Estimated Buying Potential – 1%
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